The client who purchases on the website has the right to return the products and/or to ask for replacement, within 10 days from the receiving date, explaining the reasons.
The client who applies for this right must communicate following informations to the e-mail adress:
- order confirmation date and invoice/ receipt number;
- if the request is related to a part of the purchase, specify which and how many products he is intended to return;
- PayPal account coordinates where the refund must be sent.

Following rules apply to the right of return/ replacement:
- even if open, the product must be in perfect conditions;
- if applicable, the product tag must be still attached;
- the right of return/replacement must be communicated within 10 days from receiving date;
- all products will be inspected and if the rules haven't been followed, then has the right to refuse the replacement and/or the refund.

If the request respects all the rules, will provide the refund of the amount within 30 Days from the acceptance on the communicated PayPal account. does not refund the PayPal commission, nor the shipping cost, that remain a cost for the client. Also, the shipping of the products intended to be replaced is a cost for the client.
If all these rules are not followed, then the already paid amount cannot be refund.